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Delivery Information

At The Woof Truck, we strive to ensure your orders arrive quickly and safely. Below, you’ll find details on our delivery options for both public customers and stockists.

Public Customers

🚚 Standard Delivery:

  • We aim to dispatch all orders within 1-3 working days.

  • Delivery typically takes 2-5 working days from dispatch.

  • Shipping costs are calculated at checkout based on your order size and location.

📍 Where We Deliver:

  • We ship across the UK and Ireland

  • For international orders, please contact us before placing your order.

📦 Packaging:

  • All treats are carefully packaged to ensure freshness and quality upon arrival.

Stockist Orders

For our stockists, we offer a streamlined delivery process to ensure your business receives its orders efficiently.

🚚 Wholesale Delivery:

  • Processing times depend on stock availability.

  • Small orders are usually sent out within 7 days.

  • Larger orders may take up to two weeks due to production time, so please bear this in mind when ordering.

📦 Bulk Orders & Shipping Costs:

  • Shipping costs are calculated based on order size and destination.

  • For large bulk orders or special requests, please get in touch to discuss shipping options.

🌍 International Stockists:

  • We welcome international stockists! Please contact us for shipping rates and estimated delivery times.

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Questions About Delivery?

If you have any questions about your order or shipping, feel free to contact us. 

We’re happy to help! 🐾

DAMAGES

The Woof Truck is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing in a claim.

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